Frequently Asked Questions
You can always call us at (703) 766-1420 and ask a live person!
General Questions:
Do laser tag games typically sell out?
How do I make a reservation for laser tag?
What payment options are available?
Is laser tag safe?
Are we allowed to bring food onto your patio?
Is there an age limit to play laser tag?
Do you provide storage for purses and personal items?
Is there a dress code to play laser tag?
Will other people be playing in our laser tag game?
What is the parking situation at Lazer Xtreme?
Birthday Party Questions:
What do we have to bring on the day of the laser tag party?
Can we bring in our own food or have it delivered?
Do we have to order the pizza ahead of time?
What soft drinks do you carry?
What is Exclusive Use?
What's the deal with tokens?
Do laser tag games typically sell out?
We frequently have sold-out laser tag games, especially during peak weekend times.
Wait times are usually minimal.
How do I make a reservation for laser tag?
We do not accept reservations for individual play. However, groups and parties may reserve games in advance.
What payment options are available?
We accept cash, as well as Visa, Mastercard, and Discover. We do not
under any circumstances accept checks or American Express. We are also
unable to provide cash back. However, there are ATM Machines available in the lobbies of all our locations.
Is laser tag safe?
Laser tag is an indoor physical activity. While it is supervised at all
times, and we make every effort to ensure strict adherence to all of our
rules, and prohibit running, we cannot assume any responsibility for any
injuries that may occur. Our lasers are Class I laser products, and have not
been directly linked with adverse health affects. We also employ the use of
commercial fog, which is composed of food-grade mineral oil. If you are
asthmatic, epileptic, have a heart condition, are currently pregnant, or if
you suffer from any other health condition, you are personally responsible
for deciding whether or not playing a moderately physical activity will be
detrimental to your condition. We cannot under any circumstance give medical
advice as to whether or not laser tag will pose a risk given your individual
health record.
Click HERE to read more about health concerns while playing laser tag.
Are we allowed to bring food into your facility?
NO, but we have food and drink available from our concession stand. Groups can bring outside food if you book a party room.
Is there an age limit to play laser tag?
We recommend laser tag for kids age 6 through 96! We do not have an age
limit, but it is a blacklit environment and the game is open to people of
all ages. We see children younger than 6 rush in to play enthusiastically,
and we see some children older than 6 who'd rather wait outside.
Do you provide storage for purses and personal items?
No. Unfortunately, we cannot be
held responsible for lost or stolen items.
Is there a dress code to play laser tag?
We do require at least some clothing! We also highly recommend that you do not wear
open-toed shoes. Under no circumstances can anyone play laser tag barefoot. Remember
that the arena is blacklit, so white or bright-colored clothing will glow,
and darker clothes will help you stay out of enemy sight!
Will other people be playing in our laser
tag game?
Extreme Laser Tag games can accommodate up to 60 people per game, and we often
sell our weekend games out. It is almost a certainty that your group will be
playing with other people of any age and of either gender. Private laser tag
games can be booked at additional cost, and reservations are a must.
What is the parking situation at Extreme Laser Tag?
Extreme Laser Tag has plenty of free parking right out front! We're located in Southpark Mall, right next to the food court.
What do we have to bring on the day of the
laser tag party?
We pride ourselves on taking care of every need you may have on the day
of your laser tag party. All you really have to bring is the kids! We can
take care of pizza, cake and tokens right when you arrive! Your personal birthday
party host will take care of everything -- serving all the food, making sure
your pitchers of soft drinks never run dry, and most importantly, ensuring
that everyone has a great time!
Can we bring in our own food or have it delivered?
You are more than welcome to bring in your own food to your laser tag
party! We do require that you bring the food in, and that it not be delivered. We
can only accept deliveries from our preferred pizza vendor that are ordered through us.
Do we have to order the pizza ahead of time?
Our birthday party packages include two kid-sized slices of pizza for the party guests. Extra pizza for parents/chaperones is not included. If you expect that some parents will stay during the party, we definitely recommend ordering extra pizza in advance. Just call us and we'll be happy to help you.
What soft drinks do you carry?
We proudly carry Pepsi products at our
fountain and in our vending machines as well. Our vending machines
offer Aquafina brand bottled water, as well as energy drinks, and several
other soft drink choices.
What is Exclusive Use?
For our standard laser tag birthday parties, we can accommodate 20-30 people, and we
simultaneously take in 2-3 separate birthday parties at once to play laser tag, as it
is a "the more the merrier" type of game. However, for larger groups, or
groups that simply want the laser tag arena exclusively for their group, we
offer "Exclusive Use" birthday parties. While it is a bit more costly, for
some parties, it may end up being a better deal, or simply provide the
privacy you desire.
What's the deal with tokens?
All of our video games in our arcade use tokens. You can purchase individual tokens at 25 cents
each, or you can buy our $10 value cup, and get ten extra tokens for free!
That's 50 tokens for only $10!
Extreme Laser Tag & Family Video Arcade is located in Colonial Heights, VA very close to Richmond, Prince George County, Petersburg, Chesterfield County, and Dinwiddie. We have Laser Tag Games, Air Hockey Tables, Video Games, Video Golf, Music, Driving Games, Shooting Games, Dancing Games, and many more fun video arcade games. Our amusement center is fun for the entire family. We're in Southpark Mall, right next to the food court! From young children ... to teenagers ... to adults -- everyone has fun at Extreme Laser Tag in Colonial Heights! (Laser can be sometimes spelled as "lazer" with a "z".)